All of us in the hunter education division strive to do a good job in meeting instructor needs. Sometimes we stumble, and occasionally we fail, but we always remember that we have to provide the best service we can so instructors can conduct training classes.
Over the past several weeks we have received reports from instructors about missing or partial shipments of supply orders. While weather is rarely a problem in getting supplies to instructors in a timely manner, in each of these cases the unusually heavy snows were the root cause. To give an idea of just how big a problem weather can sometimes be, consider the circuitous route this 27.5 pound hunter education package has taken....and it still hasn't been delivered!
1/29 Depart Tumwater
1/29 Arrive Fife
1/30 Arrive Moses Lake - adverse weather notice
1/30 Out for Spokane delivery
1/31 Adverse weather - rescheduled
2/8 Service area inaccessible
2/15 Service area inaccessible
2/20 Arrive Hodgkins, Illinois
2/21 Arrive Indianapolis, Indiana
2/22 Arrive Lexington, Kentucky
2/22 Arrive Spartanburg, South Carolina
2/25 Multiple errors: UPS attempting to determine correct information
2/25 Package rerouted to West Columbia, South Carolina
2/26 Greensboro, North Carolina - Departure scan
We're here to help in this--and similar situations! Just give us a call and let us know when your packages don't arrive as a complete shipment. While we may never find the original shipment, we can always resend additional materials.
Thursday, February 28, 2008
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